Welcome to Erack! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. General
- These terms apply to all users of the website.
- Erack reserves the right to update or modify these terms at any time without prior notice.
- Continued use of the website implies acceptance of any changes.
2. Product Availability & Pricing
- All products are subject to availability.
- Prices are listed in Pakistani Rupees (PKR) and may change without notice.
- We reserve the right to cancel any order due to pricing errors or stock issues.
3. Orders & Payment
- Orders are confirmed once payment is received or a valid Cash on Delivery (COD) request is made.
- We reserve the right to reject or cancel orders in case of suspected fraud or incorrect information.
4. Shipping & Delivery
- We deliver across Pakistan within 3–5 working days.
- Delivery timelines are estimates and may vary due to unforeseen delays.
- Full shipping policy is available here.
5. Returns & Exchanges
- Returns are accepted within 3 days for unused, undamaged items in original packaging.
- Some items like opened fragrances and sale items are non-returnable.
- Complete return policy available here.
6. Use of Website
- Users must not use this site for illegal or unauthorized purposes.
- Any attempt to damage, hack, or misuse the site will result in legal action.
7. Intellectual Property
- All content on the website including images, logos, text, and product designs are the property of Erack and protected under copyright law.
- You may not use any content without written permission.
8. Limitation of Liability
- Erack is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
- These terms shall be governed by the laws of Pakistan.
- Any disputes will be handled in the courts of relevant jurisdiction.
10. Contact Us
For questions or concerns regarding these terms, contact us at:
📧 support@erack.com